Frequently Asked Questions
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How far in advance do I need to place my order?
As of now, orders within New York City, Jersey City, and Hoboken must be placed 48 hours in advance of the requested delivery date/time.
Orders from elsewhere must be placed 5 days in advance of the requested delivery date/time.
*For last minute requests, you can contact hello@hostwithjoy.com. We will do our best to accommodate your request!
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Do your kits include any perishable items?
All items in our standard, shippable kits are non-perishable - which means you can order ahead of time and nothing will spoil!
For customers based in the New York Metro area, we offer cheese add-ons through Saxelby’s Cheese and sweet and savory cookie add-ons through The Rounds. Please reach out to hello@hostwithjoy.com if you are interested in adding these to your order.
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What are the substitution options for allergies and dietary restrictions?
We offer gluten-free crackers and nut-free/dairy-free options such as popcorn, crunchy corn, and olives.
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Do you ship?
Yes! We ship our kits nationally within the 48 contiguous states.
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Is delivery included?
We offer a flat shipping rate of $10 for all orders.
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Can I pick-up my kit if I want to avoid the delivery fee?
Yes! You can pick-up your kit for free. Kits will be available for pick-up in the lobby of 555 W. 23rd Street (between 10th and 11th Avenues).
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Do your kits include alcohol?
Our cocktail mixers are alcohol-free, which means you and your guests can ‘choose your own adventure’ - be it to enjoy as a mocktail or to enjoy with your preferred liquor of choice.
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How many guests do your kits serve?
Our kits serve between 8-16 guests. For larger parties, contact us here.
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Do you provide kits for corporate events?
Yes! Contact hello@hostwithjoy.com if you are interested in learning more about our corporate capabilities.
Questions or concerns? Contact hello@hostwithjoy.com